Privacy Policy
Last Updated: 2026
Carnage House Productions ("we," "us," "our," or "Company") operates carnagehouseproductions.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, which provides information about Neosurf Casino Australia and affiliated gambling services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, and contact details when you voluntarily submit forms or contact us.
- Technical Information: IP address, browser type, operating system, device information, and referring URLs.
- Cookies: We use cookies and similar tracking technologies to enhance user experience and track affiliate activity.
- Usage Data: Pages visited, time spent on pages, clicks, and interaction patterns to understand user behaviour.
- Location Data: Approximate location based on IP address to comply with Australian gambling regulations.
How We Use Information
We use collected information for the following purposes:
- Analytics and performance monitoring to improve Website functionality and user experience.
- Affiliate tracking and commission attribution for casino partnerships.
- Responding to user inquiries and providing customer support.
- Compliance with Australian gambling and privacy laws.
- Marketing and promotional activities (only with your consent).
- Fraud detection and security purposes.
- Website improvement and optimization.
Cookie Policy
Our Website uses the following types of cookies:
- Essential Cookies: Required for Website functionality and security.
- Analytical Cookies: Used to understand visitor behaviour and Website performance (Google Analytics).
- Affiliate/Tracking Cookies: Enable us to track referrals and affiliate commissions from casino partners.
- Marketing Cookies: Used for targeted advertising and promotional purposes.
Opt-Out Options: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect Website functionality. You may also opt out of Google Analytics tracking using the Google Analytics Opt-Out Browser Add-on.
Third-Party Links
Our Website contains links to third-party websites, including Neosurf Casino Australia and other affiliated gambling operators. We are not responsible for the privacy practices, content, or security of these external websites. Each casino and affiliate partner maintains its own privacy policy. We strongly encourage you to review their privacy policies before providing personal information or engaging in gambling activities. Your use of third-party websites is at your own risk and subject to their terms and conditions.
Your Rights
Under Australian privacy legislation, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the following rights:
- Right to Access: Request access to personal information we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete personal information.
- Right to Deletion: Request deletion of your personal information, subject to legal obligations.
- Right to Opt-Out: Opt out of marketing communications and targeted advertising.
- Right to Complain: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) regarding our privacy practices.
If you are located in the EU or UK, GDPR rights apply. If you are in the US, CCPA and state-specific privacy laws may apply.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Analytical and affiliate tracking data may be retained for up to 24 months. You may request deletion of your data at any time, subject to legal requirements to maintain records for compliance purposes.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us:
Email: [email protected]
Website: carnagehouseproductions.com
We will respond to your inquiry within 30 days of receipt.